CertifySF Privacy Policy
Last Updated: February 8, 2026
1. Information We Collect
We collect information to provide a better learning experience for our Salesforce students. This includes:
- Account Information: When you register, we collect your name and email address to manage your course enrollments.
- Exam Progress: Through TutorLMS, we track your quiz scores, time spent on questions, and certification completion status to provide your results and performance history.
- Technical Data: Wordfence collects your IP address and login attempts to protect our site from unauthorized access and “brute force” attacks.
2. How We Handle Payments
Your financial security is our priority.
- Secure Processing: All payments are processed through PayPal or Stripe. We do not store your credit card or bank account information on our servers.
- Transaction Data: We only retain the information necessary to confirm your purchase and grant you access to your specific Salesforce practice exams.
3. Salesforce Content Accuracy Disclaimer
- Dynamic Nature of Ecosystem: Salesforce frequently updates its platforms (e.g., three releases per year). While we strive for 100% accuracy, our practice exams are provided for educational purposes.
- No Guarantee: Use of CertifySF does not guarantee a passing score on the official Salesforce certification exams. We recommend always cross-referencing with official Salesforce documentation [cite: 2025-12-24].
4. How We Use Cookies
We use cookies to keep you logged in and to ensure our security plugins function correctly. You can manage your cookie preferences through your browser settings, though some features of the site may not function properly if cookies are disabled.
5. Your Data Rights
You have the right to request a copy of the personal data we hold about you or ask us to delete your student account and exam history at any time.